Privacy Policy

Privacy Policy – ​​Feeco Helsinki


Updated : 17.12.2024

Feeco Helsinki respects your privacy and is committed to protecting your personal data. In this privacy policy, we explain what information we collect, for what purposes and on what grounds we process it, and how we protect it appropriately.

1. What information do we collect?


 We collect the following personal data:

  • Contact information (name, email, address, phone number)
  • Order information (purchased products, payment method, delivery address)
  • Communication (customer feedback and emails)
  • Website usage data via cookies

2. For what purposes do we use the information?

We process your personal data for the following purposes:

  • Order processing and delivery
  • Customer service and communications
  • Newsletters and marketing (with consent only)
  • Analysis and development of website usage

3. Legal basis for processing

The treatment is based on:

  • To fulfill the contract when you purchase products from us
  • To comply with a legal obligation (e.g. accounting)
  • For our legitimate interests, such as customer service and website development
  • Your consent if you subscribe to the newsletter or accept cookies

4. Cookies and tracking

cookies and similar technologies to improve the functionality and user experience of the site. Cookies help us, for example:

  • remember the contents of the shopping cart
  • to measure the number of visitors to the website (e.g. Google Analytics)
  • to target advertising (e.g. Meta/Facebook, if used)

You can manage cookies in your browser settings.

5. Sharing of personal data

We do not sell or share information with third parties, except in the following cases:

  • Service providers such as payment services (e.g. Klarna), e-commerce platforms (e.g. Shopify) and delivery partners
  • To the authorities in situations required by law
     All partners process data only on our behalf and according to our instructions.

6. Data retention

We only retain personal data for as long as necessary:

  • for customer relationship management
  • to fulfill legal obligations (e.g. 6-year retention for accounting purposes)
  • or until you withdraw your consent (e.g. newsletter)

7. Information security

We protect personal data through technical and organizational measures:

  • The site is protected with SSL encryption (HTTPS)
  • Access to information is limited to authorized persons only.
  • Data is stored on secure servers.


8. Your rights as a registered user

You have the following rights:

  • Right to access your information
  • Right to request rectification or deletion
  • Right to object or restrict processing
  • The right to transfer data from one system to another
  • Right to withdraw consent at any time

You can exercise your rights by contacting us: support@feeco-helsinki.com

9. Newsletter and communications

There is a link at the bottom of each newsletter where you can edit or cancel your subscription. You can also request deletion by contacting us by email.

10. Changes to this policy

We may update this Privacy Policy. We will notify you of any significant changes on the Site or by email, as applicable. We encourage you to review this Privacy Policy regularly.